How Quickly Can You Respond
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How Quickly Can You Respond?

Responsiveness in all sectors of the economy has decreased because of COVID-19 concerns and the worldwide supply chain turmoil. However, regulated industries like health insurance and financial services must respond to late-breaking regulatory changes even with the unprecedented effects the rest of the economy has experienced. When these changes require communicating with customers quickly, the […]

CCM Trends
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CCM Trends For 2023

Over three decades starting in the late 1980’s there wasn’t much to talk about year over year when it came to CCM trends. The big trend was best described as slow incrementalism. If you subscribe to no news is good news, well you got a lot of it. As we moved into the 21st century […]